Imprint

Company

Firstguard Limited (trading as Firstguard Payments)
Registered office: 124–128 City Road, London, England, EC1V 2NX, United Kingdom

Commercial register

Registered at Companies House, England and Wales
Company number: 16735496

Management

Managing director: Sebastian Golabek

Contact

Phone: +49 159 06767419
E-mail: info@firstguardpayments.com

Liability for links

Our website contains links to external websites of third parties. We have no influence on the content of those websites and therefore cannot accept any liability for them. The respective provider or operator is always responsible for the content of linked pages.

Payment services

Payment services on this platform are provided in cooperation with licensed European payment institutions that are supervised by the competent national financial authorities. Customer funds are held in safeguarded accounts and are never used for our own business operations.

EU dispute resolution

The European Commission provides a platform for online dispute resolution: ec.europa.eu/consumers/odr. Our e-mail address can be found above.

Consumer arbitration

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. Complaints can always be sent to our support team; we respond within 15 business days at the latest.